International Airports Closed from Monday 23/032020
Dear Travel Partner/Client and Customers.
First off, we would like to say a big thank you for all your efforts during this trying time. Though the last few days have not been easy, we applaud your focus in ensuring that you remained our customers via to get home safely or can rebook flights for travel during a safer time.
As we have been doing during this COVID-19 outbreak, here are the latest updates to help protect you and all our customers:
NCAA will close all international Nigerian airports from Monday, 23 March 2020, In addition to the international terminal in Kano (KAN), Enugu (ENU) and Port Harcourt (PHC), Nigerian Civil Aviation Authority (NCAA) has announced that Murtala Muhammed Airport in Lagos (LOS) and Nnamdi Azikwe International Airport (ABV) in Abuja will close from Monday 23 March 2020 until 23 April 2020. This is to prevent the further spread of the coronavirus around the country.
Local flights will continue to operate as normal.
Emirates, Lufthansa, South Africa Airways, Air France, Virgin Atlantic, KLM have suspended flights out of Nigeria
For their part, airlines want to keep flying as much as they can, but most are phasing out routes over the coming days and many are making frequent schedule updates. With NCAA closing all international airports, we can only imagine that more changes will come. See more updates on our website: https://www.travelstart.com.ng/?affId=212799&utm_source=affiliate&utm_medium=212799
Options available to your customers depending on the airline and rules of the purchased ticket, our customers may be able to do one of the following:
Open or suspend our ticket: If permitted by the airline, our customer can then decide at a later date when they would like to travel as long as the ticket is used within the time limit.
Date Change: Most international airlines are offering a flexible date change option by waiving the penalty fee. Please note that the airline may still charge a difference in fare and taxes fee.
Request a Credit Voucher Refund: A voucher for your customer’s ticket value will be issued for a new travel date within a set time. Our customer is free to pick any destination of their choice within the airline’s network. Terms and conditions apply.
Cancel our flight: This should be a last resort as you may still be liable for a cancellation penalty and admin fees.
Unfortunately, airlines are not offering any refunds at this time.
Fast track changes on existing bookings if you need to make an urgent change on an existing booking, click the link to fast track your request - www.bit.ly/tsfasttrack or contact our link via https://www.travelstart.com.ng/?affId=212799&utm_source=affiliate&utm_medium=212799. Once you have completed the survey, please reply to this email with the code COVID-19_FAST-TRACK. We'll do our best to get back to you in no time!
As usual, make sure you:
Do not panic.
Ensure you, our teams and customers are practicing all necessary safety measures. It is now all our collective duty.
Stay informed by CONSTANTLY seeking verified and confirmed updates. Feel free to ask for any clarifications. We are staying in close contact with the airlines for updates.
Seize this opportunity to book local flight tickets on Air Peace, Arik Air and Dana Air or contact us to do it for you.
Always remember to use our link https://www.travelstart.com.ng/?affId=212799&utm_source=affiliate&utm_medium=212799 for any booking.
We can not afford for you to lose out on any time during this period.
Travelstart cares❤. We are in this together!
Yours in Safe Travel,
To call for booking, see the number below:
+2348128903000, +2348074002953 or WhatsApp us on +2348034685084,
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